Our Services

Services Offered

Services offered by the DOORS include a wide array of studies covering the social sectors, economic development, public opinion,, customer satisfaction, rural and agricultural markets, rehabilitation & resettlement, environment & social impact assessment, communication and other technology oriented markets and awareness camps, social service camps, SHG formation, promotion of livelihoods, training on various aspects , etc.

Office & Infrastructure

DOORS has a full-fledged spacious office in the NCR Region at Noida DOORS has latest Pentium processor based computers with multimedia capabilities and software support along with other communication equipment for undertaking analysis for research projects. The software computing tools available at the DOORS includes standard word processing packages, spread sheets, relational database management systems (RDBMS) like power builder, oracle and sophisticated statistical analysis packages like SPSS for handling advanced analytical solutions. All professionals of DOORS have working knowledge of statistical analysis packages like SPSS and spreadsheets like Lotus and Microsoft Excel etc.

Quality Maintenance

We attempt to maintain the quality of the studies by

  • Conducting Exploratory Study of the project by the project director & Research Managers before the detail research plan is made.
  • Preparing tolls for the study in consultation with the client taking all the requirements of the client into consideration
  • Translating the questionnaire in vernacular language and retranslating the same to ensure the translation does not vitiate the contents / meanings of the questions put
  • Pretesting the survey tools in the field and refining them
  • Employing the field staff who are familiar with the area and who know the local language
  • Keeping gender balance in the team and deploying female staff to contact females in the field.
  • Ensuring Project oriented traiing to all concerned with the project and on the field orientation and briefing by the Research Managers,
  • Checking of the fieldwork by the supervisors, consultants, Project Director etc adopting, concurrent check back check, surprise visits, etc.
  • Scrutinising all the questionnaires by the supervisors and ensuring completeness and consistency before analysis.
  • Ensuring validation checks on data entry and double entry e=method.

Analysis at the HQrs

At DOORS, each questionnaire is edited and screened once again for completeness consistency and quality checked in the field by checking the trend of the parameters between different schedules in the same place and in the case of doubts the issues are discussed with the field team and corrections if any required is carried out. In rare cases of necessity a field visit is also made to get the doubts cleared. We also attempted to contact the informant over phone as normally we collect their contact numbers and get the clarifications if any needed. After all the scrutiny, the schedules are colder as per a precoding pan prepared. , Then the coded data are entered into the computers by experienced data entry operators. Double entry method is adopted in data entry to minimise the possible errors that may occur at the data entry level. To the data entered data validation checks are applied. They are supervised by Analysis Supervisors. A tabulation plan is prepared well before hand. The necessary tables are prepared as per tabulation plan and other statistical analysis of the data are carried out as are needed for the project. The standard statistical software packages such as SPSS, STATA etc are used for statistical analysis of the data. We have the writing specific programmes for data entry/analysis if need for any project. We could use any other specialised packages for running a wide array of multivariate analysis procedures. We also use Foxpro, Access, all components of Microsoft like work, excel, power point etc.

Field Procedures

Recruitment

DOORS has a Data Bank of Field Investigators and is in a position to provide 75-100 interviewers in one-day time. Taking into consideration, the need of the study, we select interviewers from our available Data Bank.

For all research projects, we conduct a training programme for 1 to 3 days depending upon the nature of the project to thoroughly brief interviewers about the objectives of the study, sensitivity of data, possible interviewer biases, precautions needed, how to select respondents, etc. Training also includes mock calls, and field practical

Each team will have an experienced supervisor/ team leader to guide and assist the interviewers. He would accompany them for the first few interviews and guide them in filling up the questionnaires. Thereafter he shall check their work by random spot checks by surprise visits and back checks on the interviews conducted.
DOORS are well known for its high quality work. To guide and help the interviewers in their data collection work, we employ permanent field supervisors who accompany the interviewers in the field initially on all their interviewers and then verify the collected information on a random basis. Besides scrutiny of the questionnaires, surprise visits and on-the-spot checks by the supervisors and other senior managers. More than 25% of all completed questionnaires of each interviewer ‘back-checked’ by the supervisor with the respondents, by re-contacting the same respondents. And 5% of the interviews back-checked by the supervisors would again be back-checked by the Research Executive / Field Controller / consultants/ Project Director/coordinator. In case any discrepancy is found in a particular interviewer’s work, he would immediately be stopped from conducting further field-work and all the data collected by him would be subjected to verification. If rare cases of any irregularity established in the interviews conducted by that interviewer the same would be cancelled and a competent interviewer would be posted to conduct the same interviews again. We also try to collect the contact numbers of the respondents so that if needed later at any time they can be contacted and information could be checked.
In case of non-availability of selected respondent, a minimum of 2 call-backs would be made in order to reduce the ‘no-response’ rate. Still if the selected sample could not be contacted or the sleeted respondent refuses to give the information provision for proper substitution will be kept wherever the plan of the project allows such substitution. This will minimise the non-response.

The interviews will be conducted at the place and time convenient to the informant. The informant will be made to feel at ease throughout the interview. The interviews will be conducted only with the consent of the informant. He will also be assured that the information shared by him would be kept confidential and used for arriving at data at an aggregate level which will then be used for research purposes only. Name and identity of the respondent are never disclosed unless their prior explicit permission is obtained. Sensitive questions involving sentimental issues are asked indirectly.